Privacy Policy

Last Updated: 22 April, 2026

Introduction

At Swackit, we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit swackit.com or make a purchase.

1. Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, phone number, and delivery address
  • Payment details (processed securely via third-party gateways)
  • Order history and preferences
  • Communications with our support team

We also automatically collect certain data when you visit our website:

  • IP address, browser type, and device information
  • Pages visited, time spent, and referring URLs
  • Cookie data and browsing behaviour on our site

2. How We Use Your Information

  • To process and fulfil your orders
  • To send order confirmations and shipping updates
  • To respond to queries and provide customer support
  • To improve our website, products, and services
  • To send promotional communications (only with your consent)
  • To comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

  • Logistics partners — to deliver your orders
  • Payment processors — to complete transactions securely
  • Analytics providers — to understand website usage
  • Legal authorities — when required by law or court order

All third-party partners are required to handle your data in accordance with applicable privacy laws.

4. Cookies

We use cookies to enhance your browsing experience, remember your preferences, and understand site traffic. You can control or disable cookies through your browser settings, though this may affect site functionality.

5. Data Security

We implement industry-standard security measures including SSL encryption to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under applicable Indian data protection laws, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal obligations)
  • Opt out of marketing communications at any time

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Order records may be retained for up to 7 years for accounting and legal compliance.

8. Children’s Privacy

Our website is not directed at children under the age of 18. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. We encourage you to review this page regularly. Continued use of our website after updates constitutes acceptance of the revised policy.

Contact: contact@swackit.com